cooks4954
Overall Score: 4.8
Much much better experience than Boch!!! I have been telling everyone about my experience with your salesman and no hard sell on any extra's---THIS is how a dealership should be!! No pressure, just an easy purchase..Thanks
Lucien P
Overall Score: 5.0
I had been looking for several weeks to lease a Sonata which no dealer in my area seemed to have. I was looking for a pretty basic model but all I found were cars with many options that I didn't need. I heard ads on the radio for leases for $129 a month for a Sonata but after going to the dealer there were none at that price to be found. Getting frustrated I went on line to Tarbox Hyundai and explained what I was interested in. I received an email back within and hour and then made a phone call to them. They had just gotten two of the car I was interested in that day (unfortunately not the right color) but after going to the dealership and talking to Jeff Gabriel he assured me that there would be more coming in shortly to their dealership. After leaving a small deposit, I received a call from Jeff 2 days later saying my car was in!! I was in shock. I wish I had gone to Tarbox weeks before.
OnlineBuyer
Overall Score: 5.0
I live in upstate NY and saw Sonata SE 2.4Liter, Phantom black metallic w/ black interior, with GPS & sunroof online, sent price inquiry and Rebecca from the internet department sent email with outstanding price. Then was assigned Brian as on site sales person. Made arrangements to have Brian pick me up at Providence airport and then was taken to dealer. Purchase process was perfect. I was impressed with Tarbox selection of Sonatas and how comfortable this online buying process went. No pressure at any time. Tarbox takes the internet buyer seriously (many dealers DO NOT) and they are very professional. My local dealers had very low inventories and did not offer any real deal. Tarbox did and I bought it. I live 350 miles away and glad to have been made this deal. No regrets!
cmessier
Overall Score: 5.0
Sean made my selection easy. I had totaled my second car and was nervous and he put me at ease about having to select another car. He worked within my time and money parameters. Listened to what I was looking for and called when he had found me a car. When I went to pick up the car, everyone was casual and friendly. Although the paperwork is daunting,Frank made the money step easy. Both were casual yet professional.
MaJoCo
Overall Score: 5.0
Matthew Barrett, our salesperson, was a pleasure to work with. He made our first leasing experience a very good one. We would be more than happy to work with him again. Everyone else we interacted with at Tarbox Hyundai helped to make our purchase a very pleasant experience.
Julie Doire
Overall Score: 5.0
Tarbox Hyundai in Warwick RI has been a great experience for me. Not only did they help me with the payments I needed to keep within my monthly budget, but they stand behind the the vehicle they sold me. We purchased used, but they ensured the vehicle was fixed and looked like "new" without paying extra, and not only did they fix a little scratch or dent here or there, they also detailed the car. Most places just concentrate on the issue and nothing else. Everyone is friendly, and not only when you are purchasing the car, but afterwards...and that's really important to me. In today's economy we are looking for a great deal and the most for our money without added expenses. Tarbox delivered. And a special "Thank you" to Mr. Ed Tarbox for making sure his company is operating the right way. For once, I didn't feel I was dealing with a scam artist! Which has happened in the past. My husband and I are stress free and able to enjoy a car that is "new to us". Also, I love that the service area is open late, especially for people that have an unusual work schedule.
Just-in-case you think you might want to deal somewhere else...and the reason I'm praising Tarbox Hyundai. Here is a true car buying experience:
Three years ago we purchased a vehicle from a Ford MA dealership. #1 the dealership promised us free Sirus radio for 6 months, which we never received, in fact the dealer never disclosed that the vehicle we purchased didn't even have the chip in order to receive this service. They kept saying it would take time for the connection...after a month the truth comes out. #2 The door locks freeze up (yes, even in the slightest cold spell we are talking March!) and I was told "Ford" will not spend the money to fix this issue because we basically bought a cheap car and you get what you pay for...the car was brand new...so we were issued a can of whatever to spray into our locks so on cold mornings I can get into my car, hopefully! #3 In order to prove we were mis-lead the Ford dealership somehow made our salesperson no longer available to us for questioning, and #4 Soon after our purchase of our new vehicle the dealership closed so now we have to utilize another dealership for warranty issues.
Hopefully, if you are reading this...It will help when it comes to purchasing a new or used car. Tarbox Hyundai is the place to go, and trust me I would have not taken the time to write this if I felt they were not above expectations. A truly great experience. You'll see!
Sincerely, Julie Doire
XAMMKX
WE HAVE DEALT WITH MANY CAR DEALERS IN OUR TIME AND EVEN WORKED FOR ONE. YOU USUALLY HAVE A NEGATIVE ATTITUDE WHEN YOU START TO SHOP FOR AUTOS, BUT IN ALL OUR DEALINGS WE HAVE NEVER EXPERIENCED SUCH A CONSIDERATE PROFESSIONAL GROUP OF PEOPLE. OUR SALESMEN ROBERT MADE SURE WE UNDERSTOOD EVERYTHING ABOUT THE CAR AND COMPANY. PAUL THE BUSINESS MANAGER MADE SURE WE UNDERSTOOD EVERYTHING WE WERE SIGNING. EVERYONE WE CAME IN CONTACT WITH WAS POLITE AND COURTEOUS. WE WOULD RECOMMEND TARBOX HYUNDAI TO OUR FRIENDS AND FAMILY.
Overall Score: 4.8
Much much better experience than Boch!!! I have been telling everyone about my experience with your salesman and no hard sell on any extra's---THIS is how a dealership should be!! No pressure, just an easy purchase..Thanks
Lucien P
Overall Score: 5.0
I had been looking for several weeks to lease a Sonata which no dealer in my area seemed to have. I was looking for a pretty basic model but all I found were cars with many options that I didn't need. I heard ads on the radio for leases for $129 a month for a Sonata but after going to the dealer there were none at that price to be found. Getting frustrated I went on line to Tarbox Hyundai and explained what I was interested in. I received an email back within and hour and then made a phone call to them. They had just gotten two of the car I was interested in that day (unfortunately not the right color) but after going to the dealership and talking to Jeff Gabriel he assured me that there would be more coming in shortly to their dealership. After leaving a small deposit, I received a call from Jeff 2 days later saying my car was in!! I was in shock. I wish I had gone to Tarbox weeks before.
OnlineBuyer
Overall Score: 5.0
I live in upstate NY and saw Sonata SE 2.4Liter, Phantom black metallic w/ black interior, with GPS & sunroof online, sent price inquiry and Rebecca from the internet department sent email with outstanding price. Then was assigned Brian as on site sales person. Made arrangements to have Brian pick me up at Providence airport and then was taken to dealer. Purchase process was perfect. I was impressed with Tarbox selection of Sonatas and how comfortable this online buying process went. No pressure at any time. Tarbox takes the internet buyer seriously (many dealers DO NOT) and they are very professional. My local dealers had very low inventories and did not offer any real deal. Tarbox did and I bought it. I live 350 miles away and glad to have been made this deal. No regrets!
cmessier
Overall Score: 5.0
Sean made my selection easy. I had totaled my second car and was nervous and he put me at ease about having to select another car. He worked within my time and money parameters. Listened to what I was looking for and called when he had found me a car. When I went to pick up the car, everyone was casual and friendly. Although the paperwork is daunting,Frank made the money step easy. Both were casual yet professional.
MaJoCo
Overall Score: 5.0
Matthew Barrett, our salesperson, was a pleasure to work with. He made our first leasing experience a very good one. We would be more than happy to work with him again. Everyone else we interacted with at Tarbox Hyundai helped to make our purchase a very pleasant experience.
Julie Doire
Overall Score: 5.0
Tarbox Hyundai in Warwick RI has been a great experience for me. Not only did they help me with the payments I needed to keep within my monthly budget, but they stand behind the the vehicle they sold me. We purchased used, but they ensured the vehicle was fixed and looked like "new" without paying extra, and not only did they fix a little scratch or dent here or there, they also detailed the car. Most places just concentrate on the issue and nothing else. Everyone is friendly, and not only when you are purchasing the car, but afterwards...and that's really important to me. In today's economy we are looking for a great deal and the most for our money without added expenses. Tarbox delivered. And a special "Thank you" to Mr. Ed Tarbox for making sure his company is operating the right way. For once, I didn't feel I was dealing with a scam artist! Which has happened in the past. My husband and I are stress free and able to enjoy a car that is "new to us". Also, I love that the service area is open late, especially for people that have an unusual work schedule.
Just-in-case you think you might want to deal somewhere else...and the reason I'm praising Tarbox Hyundai. Here is a true car buying experience:
Three years ago we purchased a vehicle from a Ford MA dealership. #1 the dealership promised us free Sirus radio for 6 months, which we never received, in fact the dealer never disclosed that the vehicle we purchased didn't even have the chip in order to receive this service. They kept saying it would take time for the connection...after a month the truth comes out. #2 The door locks freeze up (yes, even in the slightest cold spell we are talking March!) and I was told "Ford" will not spend the money to fix this issue because we basically bought a cheap car and you get what you pay for...the car was brand new...so we were issued a can of whatever to spray into our locks so on cold mornings I can get into my car, hopefully! #3 In order to prove we were mis-lead the Ford dealership somehow made our salesperson no longer available to us for questioning, and #4 Soon after our purchase of our new vehicle the dealership closed so now we have to utilize another dealership for warranty issues.
Hopefully, if you are reading this...It will help when it comes to purchasing a new or used car. Tarbox Hyundai is the place to go, and trust me I would have not taken the time to write this if I felt they were not above expectations. A truly great experience. You'll see!
Sincerely, Julie Doire
XAMMKX
WE HAVE DEALT WITH MANY CAR DEALERS IN OUR TIME AND EVEN WORKED FOR ONE. YOU USUALLY HAVE A NEGATIVE ATTITUDE WHEN YOU START TO SHOP FOR AUTOS, BUT IN ALL OUR DEALINGS WE HAVE NEVER EXPERIENCED SUCH A CONSIDERATE PROFESSIONAL GROUP OF PEOPLE. OUR SALESMEN ROBERT MADE SURE WE UNDERSTOOD EVERYTHING ABOUT THE CAR AND COMPANY. PAUL THE BUSINESS MANAGER MADE SURE WE UNDERSTOOD EVERYTHING WE WERE SIGNING. EVERYONE WE CAME IN CONTACT WITH WAS POLITE AND COURTEOUS. WE WOULD RECOMMEND TARBOX HYUNDAI TO OUR FRIENDS AND FAMILY.